Moebius Online

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Uruguay +598 2 4106931
USA 1 707 320 2433 Skype Me™!
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Frequently Asked Questions




What does Moebius mean?
The Möbius strip or Möbius band is a surface with only one side and only one boundary component. The Möbius strip is the simplest geometric shape which has only one surface and only one edge. It has the mathematical property of being non-orientable. It is also a ruled surface. It was discovered independently by the German mathematicians August Ferdinand Möbius and Johann Benedict Listing in 1858. A model of a Möbius strip can be constructed by joining the ends of a strip of paper with a single half-twist. A line drawn starting from the seam down the middle will meet back at the seam but at the "other side". If continued the line will meet the starting point and will be double the length of the original strip of paper.

Which is the first step I have to take to hire your services?
Send us an e-mail with the following information: Nature of assignment // Detailed description of the project // Volume & Scope of work // Desired turn around time // Reference samples, if any // Scanned files (in case of CAD assignment) // Desired output format (in case of CAD) // A contact e-mail and phone number // Any other instructions you may consider necessary // Large files may be uploaded to our FTP server (we provide our clients with a FTP account for such purposes).

What is the meaning of expected turn-around time?
Turn-around time depends on the type, complexity and volume of the work involved in each assignment. This being said, we guarantee that the time frame agreed upon for completion is adhered to without fail. Depending on your specific requirements, we may arrange for additional resources to substantially reduce the turn-around time.

How exactly does the Outsourcing process works?
(1) The outsourcing process begins with an initial contact by e-mail or phone. (2) The client describes the project scope and time frame. The information is sent to Moebius either in digital or hard copy. Digital files can be emailed or uploaded to a dedicated FTP site with a personalized password. (3) Moebius estimates the number of working hours required to complete the task. (4) Once the estimate has been approved by the client, Moebius puts together a Working Plan describing the scope of work, the stages in which the project will be developed and the consecutive submissions that the client will receive as the project moves forward. (5) Leaded by a Senior Architect the Remote Team start working under the supervision of the client. (6) Each submission is checked and evaluated by the client. (7) After receiving the client’s feedback, the Remote Team moves forward to the next stage. (8) The final submission must be approved by the client to complete the project.

Which computer programs do you use?
We use Revit Building - Building Information Modeling (BIM) and AutoCAD.

How is the working agreement settled?
We present our clients with a Working Plan establishing project scope, milestones and submissions providing them with absolute control over the process.

How do you fix the prices of your services?
The price depends on the nature of each assignment. We charge by hourly rate or by project flat fee.

Which are the methods of payment?
The methods of payment are PayPal and Wire transfer. For each case we submit the necessary account information. We are open to any other payment method suggested by our clients.

How do you deliver the completed assignment?
We usually use e-mail for daily communications and sending small files and we upload large documents or completed assignments to our FTP site. We assign a FTP account with username and password to each project.

How do you communicate with your clients?
Communication is the key to success when outsourcing. That is why we keep permanent multi-media contact with our clients: USA phone 1 707 320 2433 // Uruguay phone 598 2 4106931 // E- mail info@moebiusonline.com // Skype: moebiusonline. In addition, Moebius OnLine has a Director of Communications who assists our clients from the start up to the end of the business relation.
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